Thank you for visiting Orion Luggage. This Shipping Policy outlines the key information regarding the shipment of your orders.
1. Processing Time
All orders are processed within 1-3 business days after order verification and payment confirmation. Orders are not processed or shipped on weekends or holidays.
2. Shipping Destinations
We currently offer international shipping to a wide range of countries. Shipping costs and delivery times will vary depending on your location and the selected shipping method.
3. Shipping Rates and Delivery Estimates
Shipping costs for your order will be calculated and displayed at checkout before you complete your purchase. Delivery times are estimates provided by the carrier and begin from the date the order is shipped, not the date the order is placed. While we make every effort to ensure timely delivery, we cannot guarantee shipping times and are not responsible for carrier delays once a shipment has been dispatched.
4. Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email with a tracking number once your order has shipped. You can use this tracking number to monitor the status of your delivery on the carrier's website.
5. Customs, Duties, and Taxes
For international orders, the recipient is responsible for paying any import duties, taxes, and customs fees that may be charged by the destination country. These fees are not included in the product price or shipping cost and are determined solely by the local customs authorities. We have no control over these charges.
6. Contact Us
If you have any questions about our shipping policy, please contact us at:
Email: [email protected]
Website: www.orionluggage.com